Have a question or need help with an order? We’re happy to help. ♡
Before reaching out, we recommend checking our Frequently Asked Questions, Find Your Perfect Fit, Nail Care Guide, and Shipping, Returns & Policies pages, since many common questions are answered there.
If you still need help, please use the contact form below.
When filling out the form
Please provide:
- Your name and email address
- Your order number — if your question is not related to an existing order, simply enter N/A
- Select the option that best describes what you need help with
- Include a brief description of your question or issue in the Message field
If your concern involves a product, sizing, damage, an incorrect order, or packaging issue, please include as much helpful detail as possible. We may follow up by email if photos or additional information are needed.
Response Time
We do our best to respond within 1–2 business days.
Messages received on weekends or holidays may be answered the next business day.
For time-sensitive order changes or cancellations, please contact us as soon as possible and within the 24-hour order change/cancellation window outlined in our policies.
Thank you for supporting The Perfect Set. ♡
